Impact of Jobcentre’s stop on client referrals still being assessed

For the fourth successive month in 2024, food for more than 3,000 meals was provided for the Food Hub’s clients and their families in April.

The month’s 3,042 meals for 338 adults and children took the overall total for the first four months of the year to 13,626 meals for 1,514 people.

Numbers of clients and family members referred for food parcels at our Wednesday and Saturday sessions in April continued to vary session by session following Purley Jobcentre no longer referring claimants to us, in line with Department for Work and Pensions instructions to all UK Jobcentres.

For example, 51 people received food on Saturday 27th April compared with 25 three days earlier on Wednesday 24th.

The month’s biggest total was 54 on Wednesday 17th. The Food Hub’s Management Committee continues to monitor the situation.

Until February Purley Jobcentre was our busiest ticket partner, referring around one third of all our clients to us.

Now, instead of referring claimants direct, the Jobcentre “signposts” them to other agencies, such as Purley Cross Centre, Citizens Advice Croydon and Croydon Council’s Discretionary Support team. On Saturday 27th, Purley Cross Centre referred three clients to us.

A full range of other agencies also referred clients during April, including schools, a law centre, GP surgeries, children’s services, the local mental health trust and community self-help and support organisations.